Frequently Asked Questions

You have questions, we have answers. To save us answering the same questions over and over, we have compiled a short list of questions that we receive quite often. Please read this page to see if you can find the answer to your question. If you cannot find the answer you need, you might like to try the documentation pages as well. If the solution still doesn't find you, consider asking on the mailing list.

In 0.9.9.4 you assign tasks to users by simply selecting them. The text field above the select box is for a quick-search within the box. If the users you need are not listed, you need to grant the users' groups the “show as assignees” permission either globally or on project level.

Don't ask questions starting with this word. We'd have to lie anyway.

Make sure you are using MySQL 4.0 or higher.

Delete the .htaccess file and try again.

Make sure that address_rewriting in flyspray.conf.php is set to “0”, or if mod_rewrite is available, rename htaccess.dist to .htaccess

Nothing should ever be deleted from any sort of issue/task/bug tracking system. It completely ruins any chance of having accurate reporting. In addition, most things in Flyspray are referenced by numbers. These numbers point to other database tables where that number is looked up for the name to display. If the record doesn't exist, there will be blank spots in the user interface when they are displayed. If that sounds too technical or confusing, just take our word for it that it's a Bad ThingTM.

For emails please make sure that you use a custom SMTP connection (admin toolbox) because the default mail() function which is used otherwise is not recommended. Using “localhost” without username nor password should work in most cases. For Jabber problems check Jabber in the manual.

* Visit http://php.iis.net/ to setup PHP correctly.

* In any other case DO NOT use PHP in ISAPI mode

Make sure that the attachments folder is writable and executable, index.html exists inside the folder, file_uploads is enabled in php.ini and min(memory_limit, post_max_size, upload_max_filesize) is not too low for your files in php.ini either.

This is a bug on earlier versions, update to 0.9.9RC2 or later.

Check the following bug for an SQL script that might help you: http://bugs.flyspray.org/task/1208

Check http://trac.lighttpd.net/trac/wiki/HowToRedirectHttpToHttps

Try clearing your browser cache and cookies.

Most probably you are running PHP 4.4.0+ and use the PHP Zend Optimizer (see phpinfo). This is a Zend Optimizer bug.

Solution: Use a newer Zend Optimizer version, e.g. ZendOptimizer-2.6.2 or later versions.

If you or your host is unwilling to disable or upgrade the Zend Optimizer to a fixed version or change the PHP version, there's a workaround. In php.ini replace:

zend_optimizer.optimization_level=15

with:

zend_optimizer.optimization_level=14

You can also just suppress all PHP warnings:

/* in index.php */
error_reporting(E_ALL &~ (E_NOTICE | E_WARNING));
// or
ini_set('display_errors', 'Off');

Related links:

• How to handle references in PHP 4.4.0
• Latest Zend Optimizer Version

We and some users had observed this behaviuor, caused almost certainly by PHP 4.x and/or accelerators/optimizer bugs, upgrading to PHP 5.1 or later solves the problem.